Shipping Policy
At microrejuva.com, we are committed to a smooth and reliable shopping experience. All orders are shipped from China with final delivery to customers in the United States.
1. Processing Time
Orders are processed within 1–2 business days after payment is confirmed (no processing on weekends or U.S. public holidays). You will receive tracking details by email once your order ships.
2. Shipping Origin
All orders ship from our primary warehouse in Shenzhen, Guangdong, China. International transit is handled by our logistics partners, with final-mile delivery in the U.S.
3. Delivery Time
After dispatch, delivery to U.S. addresses typically takes 5–10 business days, depending on destination and carrier operations.
4. Total Estimated Shipping Time
Including processing and delivery, the total estimated shipping time is 6–12 business days from the date your order is placed.
5. Order Tracking
Registered customers can track orders in their account dashboard. Guests may track orders using the Order ID and email on our Order Tracking page.
6. Change of Delivery Address
You may update your delivery address at no extra cost before the shipment is released and a tracking number is issued. After shipment, changes cannot be guaranteed.
7. Shipping Details
- Shipping Area: United States only
- Handling Time: 1–2 business days
- Estimated Transit Time: 5–10 business days
- Total Estimated Time: 6–12 business days
- Shipping Cost: Free standard shipping on all orders
8. Customs, Duties & Taxes
All product prices on our website are inclusive of taxes and duties. You will not need to pay additional import duties, customs charges, or sales tax at delivery. Your checkout total is the final amount you pay.
9. Order Cancellation
To cancel before shipment, please contact us immediately at support@microrejuva.com. Pre-shipment cancellations receive a full refund. Once shipped, our Refund Policy applies.
Notes
- Handling Time = from order placement to the package leaving our warehouse.
- Transit Time = from shipment to delivery. Actual times may vary due to weather, customs clearance, carrier delays, or peak seasons.
Questions? Contact us: support@microrejuva.com